1. Miroslav Dragić, University of Banja Luka, Faculty of Technology,
Republic of Srpska, Bosnia and Herzegovina
This paper examines the possibility of increasing the effectiveness and efficiency of small and medium-sized enterprises using simulation methods when making management decisions. The first phase of the research is the development of model for simulation of work in small and medium enterprises with the aim of increasing their effectiveness and efficiency. The second phase is an experimental investigation of the influence of various parameters in the work process of small and medium enterprises. The third phase is related to display the results of simulation experiments through the influence of different parameters on the processes of small and medium-sized enterprises. The studies have shown that the use of simulation in the work process of small and medium-sized enterprises can raise the level of effectiveness and efficiency. Thereby it has been shown that there are certain laws in the unfolding process of simulations, which can reliably assess the impact of different variants on the effectiveness and efficiency of the work process Small and Medium Enterprises.
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